Terms of Service

acceler8appointments lets your business publish a booking form, manage its team’s calendars, and, depending on your plan, send appointment text messages to your clients. What each plan includes is shown on our pricing and in your account.

• We set up your business with you and send sign-in details to the people you name. Each person on your plan has their own sign-in; do not share them.
• You are responsible for what is done through your account, and for keeping your team's roles up to date. Tell us at once if you think an account has been misused.
• You must be a business, not a consumer, and the person accepting these terms must be authorised to bind it.

• The service is a monthly subscription, billed in advance through Stripe for your plan and the number of people on it. Prices are in euro and shown before you confirm.
• You can change your plan or the people on it at any time from your account; the difference is prorated.
• You can cancel at any time from your account. Your subscription then ends at the close of the month you have paid for, and you keep full access until then. There is no minimum term and no cancellation fee.
• If a payment fails and is not resolved, your account is limited to the Subscription page until it is, and your booking form stops taking bookings.
• We may change prices with at least 30 days' notice by email; the new price applies from your next billing month, and you can cancel before then.

Your business owns its data. For your clients’ personal data you are the controller and we are your processor; our Data Processing Agreement forms part of these terms and applies automatically. In particular, you are responsible for:

• telling your clients how you use their details — the booking form links to a standard notice you may rely on, or you may give your own;
• using clients' phone numbers only for their appointments, and never for marketing unless they have separately agreed to it;
• answering your clients' requests to see, correct or erase their details. The Clients page lets you do this; we help if you ask.

Our own use of personal data is described in the Privacy Policy.

You must not use the service to:

• send messages that are unlawful, misleading or unrelated to a client's appointment;
• break the law, or infringe anyone's rights;
• probe, overload or try to get around the security of the service, or access another business's data;
• resell the service, or copy it, except as these terms allow.

We may suspend an account that does, after telling you why unless the law or an urgent risk prevents it.

On plans that include them, appointment confirmations and reminders are sent from the sender name set for your business. Delivery depends on mobile networks and is not guaranteed; a failed message does not affect the booking. Messages are for the appointment only.

We work to keep the service available and secure, but cannot promise it will be uninterrupted. We improve the service over time; if we remove something your plan materially depends on, we tell you in advance and you may cancel.

Nothing in these terms limits liability that cannot be limited by law. Otherwise, we are not liable for indirect or consequential loss, or for lost profits, revenue or bookings, and our total liability in any 12 months is limited to the fees you paid in those 12 months. [liability terms to be confirmed by Acceler8's lawyer]

These terms last while you have an account. When your subscription ends, we delete your business’s data, including your clients’ details, within [deletion period after an account closes, e.g. 30 days], except records we must keep by law. Ask us before then for a copy of your data.

We will email you at least 30 days before a change that affects you takes effect. If you do not agree, you may cancel before then.

These terms are governed by the laws of the Republic of Cyprus, and the courts of Cyprus have jurisdiction. [governing law and venue to be confirmed by Acceler8's lawyer]

ACCLER8 AUTOMATION LIMITED, Zaloggou 4, Ypsonas 4183, Limassol, Cyprus. Company number HE497826. VAT CY60405006S. Email contact@acceler8.cy.